5625 Firestone Blvd South Gate, CA 90280

Shipping Policy

This document sets out the Shipping Policy that applies to customers that make  a purchase at Opal Coffee US. If you have any questions, please contact our  team at: trade@opalcoffee.us 

Shipping Options & Delivery Costs 

We offer the following shipping options – you will be asked at checkout to select  a shipping method: 

  • Standard Shipping 
  • Local Pick Up 

Order Processing Time 

Orders are typically processed within 1-2 business days after payment is  received, but please allow 2-3 business days. 

Orders placed on weekends, or public holidays will be processed on the  next business day. 

Delivery Address & P.O. Boxes 

Please note that we are unable to modify the delivery address once your order  has been picked up by courier. We are sorry but we do not ship to P.O. Boxes. 

International Orders 

We do not ship internationally due to the type of product we sell which would  require inspection and Phytosanitary Certificates. 

Tracking Your Order 

Once your order has been dispatched, we will send you a confirmation email with  tracking information. You will be able to track your package directly on the  carrier’s website. 

Returns, Refunds & Exchanges 

We want you to be completely happy with your purchase – please read our  Return & Refund Policy for detailed information about our process.

Contact Us 

For questions about your order or shipping, contact: trade@opalcoffee.us