5625 Firestone Blvd South Gate, CA 90280
This document sets out the Shipping Policy that applies to customers that make a purchase at Opal Coffee US. If you have any questions, please contact our team at: trade@opalcoffee.us
We offer the following shipping options – you will be asked at checkout to select a shipping method:
∉ Orders are typically processed within 1-2 business days after payment is received, but please allow 2-3 business days.
∉ Orders placed on weekends, or public holidays will be processed on the next business day.
Please note that we are unable to modify the delivery address once your order has been picked up by courier. We are sorry but we do not ship to P.O. Boxes.
We do not ship internationally due to the type of product we sell which would require inspection and Phytosanitary Certificates.
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
We want you to be completely happy with your purchase – please read our Return & Refund Policy for detailed information about our process.
For questions about your order or shipping, contact: trade@opalcoffee.us